I have tried to email you but not heard back. Is that normal?

NO! If you have tried to email us and not heard back, that is not normal.

We try to respond to each and every email we get, but as you may be aware, spam filters sometimes put the wrong emails into the spam folder and there is a chance we may miss it. Also our system rejects any email that it finds vulgar or inappropriate language in.

So if you have not heard back please try to contact us again via an alternative method such as SMS or a phone call..

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Jerry van Driel-Vis